iHasco uses a number of sub-processors to carry out certain activities with regards to the data it holds - all are subject to agreements with iHasco. These sub-processors process data on our behalf but do not have access to it. See below a list of all sub-processors, how iHasco uses their services, and whether they are GDPR compliant.
Core application
Amazon Web Services
Provides the backbone of our infrastructure including DNS, hosting, data and file storage.
Location: UK (London)
Compliance: https://aws.amazon.com/compliance/gdpr-center
Postmark
Provides an email processing service which we use to deliver transactional emails from the application to clients and end users on a client’s behalf. Retains an imprint of emails sent for 45 days following transmission for the purposes of reporting on email bounces in our application.
Location: USA
Compliance: Subject to Standard Contractual Clauses (see - https://postmarkapp.com/eu-privacy#gdpr)
Pusher
Provides real-time event broadcasting. This allows us to indicate when background jobs have completed in the LMS.
Location: UK (administrative), EU Ireland (data).
Compliance: Subject to Standard Contractual Clauses (see - https://pusher.com/legal/data-protection)
Supporting services
Stripe
Payment processor for purchases made through our website and over the phone.
Location: UK (Ireland)
Compliance: Subject to Standard Contractual Clauses (see - https://support.stripe.com/questions/stripe-and-european-data-transfers)
HelpScout
Provides in app training feedback for learners.
Location: USA
Compliance: Subject to Standard Contractual Clauses (see - https://www.helpscout.com/company/legal/gdpr)
Freshworks
Provides in app ‘client’ support chat, ticket management and hosting of our support knowledge base.
Location: EEA
Compliance: https://www.freshworks.com/security/
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