This article explains what to do if you have an Error 1 message shown when accessing training.
Problem
When a learner accesses training via a Pay per view (PPV) single use URL the LMS shows an Error 1 message.
Cause
This error occurs when a Pay per view (PPV) session has expired. PPV sessions expire after 60 days.
Remedy
Purchase a new PPV session via the iHasco website.
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