Error 31

TABLE OF CONTENTS

Problem

Cause

Remedy

Problem

When a learner accesses an iHasco training course SCORM package via a third party Learning Management System (LMS), the course shows an Error 31 message.

Cause

This error occurs when iHasco cookies and/or domains are being blocked.

Remedy

To resolve this issue, an administrator is advised to read What is a SCORM package to understand the prerequisites to using SCORM packages, and make the necessary changes. If the issue persists, submit a support ticket.