Error: M3U8 No levels to play

Modified on Thu, 9 Jan at 10:58 AM

TABLE OF CONTENTS

Problem

Cause

Remedy


Problem

When a learner accesses a training course video the Learning Management System (LMS) shows an M3U8 No levels to play error message.

Cause

This error occurs when browser cookies are being blocked.

Remedy

To fix this problem refer to Minimum browser requirements for more information on the browser settings the LMS requires, and make the necessary changes.

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