When you’re having an issue with the LMS, we'll often recommend clearing out your cache and cookies. It's a key troubleshooting step, and in many cases it will solve your problem altogether.
What is this cache you speak of?
Your cache is temporary data storage on your computer, used to store website information, so web pages can load quickly. But because we are regularly fixing, improving, and adding features to our platform the information held in your cache can become outdated, which may cause issues and unwanted behaviour when your browser tries to use these older 'cached' versions.
How to clear your cache
To ensure you’re getting the latest information for your specific browser, each of the following links will give you the details of how to clear your Cache - just select the link according to which browser you use:
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