Help with log-in to Atlas

If you need help with logging in to your iHasco training course, here are some things you can try.

All users of Atlas must login using either a username or an email address. The Atlas homepage is https://atlas-hub.co.uk.

If you use a username to log in:

1. If you have forgotten your username, ask your training administrator.

2. If you have forgotten your password, tell your training administrator and they will reset your password.

If you use your email address to log in, and have forgotten your password:

1. Click Reset Password on the login screen.
2. Enter your email address and ensure it is typed correctly!
3. Click Confirm to get an email with a verification number (Note: if you incorrectly typed your email address in the previous step you won’t receive a verification email)
4. Enter the verification number in the Atlas log-in page and reset your password.
    

If you typed your email correctly and still don’t receive an email from Atlas here are some things you can do:
 

• Check the junk/spam folder in your email, password emails usually come from do_not_reply@citation.co.uk.
• If you still can’t find the Atlas email, report the problem to your training administrator.
• If you are a training administrator, please contact Atlas support for help.