How to download/print all certificates for a course

Created by Amanda Lowndes, Modified on Wed, 3 Jul at 4:45 PM by Amanda Lowndes

To download all the learner certificates for a course:

Click the Reports tab on the menu bar at the top of the page to show the Course Reports page.
Find your course by applying filters, see How to use filtering to find a course report.
To select your learners, click the tick icon on the left of the column headings, this selects all the learners on the course.
The Action bar shows the total number of users selected and the Actions box. Click on the arrow on the Actions box to show the menu.
Select Download certificates to show the Bulk download certificates window.
Click Request certificates.

The certificates are saved as individual Portable document format (PDF) file within a ZIP file. A link to the ZIP is sent to your email. The certificates can also be downloaded from the Jobs list on the main menu.

You can use a web browser like Microsoft Edge, Apple Safari or Google Chrome to open and print the PDF file.

Note when downloading certificates in bulk, file sizes can become unmanageable very quickly. For example, if you have thousands of learners on your account, even a handful of courses each will translate to multiple GB of data. We therefore limit the size of any one bulk request to 500 certificates. If you require more than this, please organise your downloads into batches of 500. You might choose to organise this might be by user, by course, by organisational segment or even alphabetically.