What is course migration

Modified on Mon, 6 Jan at 6:31 PM

TABLE OF CONTENTS

FAQ

1. Do I get a new version of the course automatically?

2. How do I know that a course has been migrated?

3. What happens to users progress and results?

4. Does this affect my Smart enrolments?

5. Does this affect my Documents & policies?

6. What do my users see?

What is course migration

We regularly review our courses to make sure they are relevant, effective and compliant. If we need to update a course, the course is retired and migrated to a new version.

FAQ

1. Do I get a new version of the course automatically?

In most cases this happens automatically, shortly after a new version of the course is released. In some cases - such as for SCORM users or if you have a customised version of the course - this will not happen. You can speak to your account manager to organise course migration.

2. How do I know that a course has been migrated?

We regularly send out emails with latest course updates.

3. What happens to users progress and results?

When a course is migrated to a new version, users' results are still listed on the Course Reports page.

Incomplete courses: Users who have not completed the course must start the new version from the beginning to ensure they cover all updated content.
Completed courses: For users who have completed the course, an icon next to the course name indicates that the result corresponds to an earlier version of the training.

Course certificates can be downloaded and printed in the usual way and will show the course title for the earlier version.

Note Your overall compliance will not be affected by a course retirement.

4. Does this affect my Smart enrolments?

No. Smart enrolments let you automate enrolment by linking a course to a segment. If a course is migrated to a new version, the LMS automatically copies any Smart enrolment links to the new version of the course.

5. Does this affect my Documents & policies?

No. Documents & policies lets you link resources to a course. If a course is migrated to a new version, the LMS automatically copies resource links to the new version of the course.

6. What do my users see?

The users' results are listed in their training history with an icon under the Score heading to show this score is for an earlier version of the training. Course certificates can be downloaded and printed in the usual way and will show the course title for the earlier version. If Learners are migrated to the new version of a course they will lose access to the retired course resources and content.