How to reset a password of a user

TABLE OF CONTENTS

Step-by-step guide (video)

Step-by-step guide (text)

Step-by-step guide (video)

Step-by-step guide (text)

1. Go to your Admin Atlas page.
2. Click Users from the left-side menu to open the Users page.
3. Use the search bar to find the user that needs their password reset.
4. Click the three-dot button {…} on the right side of that user’s row.
5. Select View/Edit User Details.
6. Click Reset password in the top-right corner.
   • If the user's sign in method is via email:
     1. Click Send email to complete.
   • If the user's sign in method is via username:
     1. Enter new temporary password and then confirm it in the respective field.
     2. Click Save to complete.
     3. Share the new password with the user.