How to edit a user’s profile

TABLE OF CONTENTS

Who can edit user profiles?

Step-by-step guide (text)

What fields can be edited?

Who can edit user profiles?

Administrators with user profiles that grant them the rights to manage users: Training Service Owner, Training Administrator, Training Coordinator. To learn more about admin level user profiles please refer to this guide: What Administrator level User Profiles exist?

Step-by-step guide (text)

1. Go to your Admin Atlas page.
2. Click Users in the left-side menu to open the Users page.
3. Use the search bar to find the user you want to edit.
4. Click the three-dot button {…} on the right side of that user’s row and select View/Edit User Details.
5. Make required changes to the profile by updating fields.
6. Click Save changes to confirm.

What fields can be edited?

1. Personal information: first name, last name, telephone number
2. Sign-in method (username to email only).
   Refer to this guide for more details and tips How to change a sign-in method of an existing user.
3. Username/ email.
   NB: if you change a username, you need to communicate the changes to the user.
4. Access rights.
   Refer to these guides for more details and tips 
   • How to change administrator user type, 
   • How to remove Administrator access.
5. Multifactor-authentication.
6. Custom fields.
7. Status (active/inactive).
   Refer to this guide for more details and tips How to set an individual user as active/ inactive.
8. Password.
   Refer to this guide for more details and tips How to reset a password of a user.