Enter the user's first and last names in the respective fields.
Optional: Enter the telephone number.
Optional: Upload a Signature image
Click Upload file to open your local file search application. Navigate to your user’s signature file, select the filename, and click Open.

via EMAIL ADDRESS:

Select Yes for Has email?

Enter the user’s email address. The user will be sent an email login link and asked to create a password the first time they sign in.

Note: Once you create a user, the automatic email login link will be sent immediately.

If you prefer not to send this email right away, consider using a username as a sign-in method or waiting to add the user until the timing is more appropriate for your communication plan.

via USERNAME:
1. Select No for Has email?
2. Create a unique Username for the user.
3. Enter a temporary Password following the on-screen instructions, and re-enter in Confirm password.
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Note: you will need to pass these sign-in credentials (a username and a temporary password) to the user yourself using your preferred method of communication.
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Step 4: Fill out remaining fields

Select access rights for this user from the dropdown menu. To learn more, see User Profiles explained.
If your user has any type of administrator rights (Administrator, Coordinator, or Reporter), you can restrict their access to certain segments by selecting the relevant ones in the iHasco segments dropdown menu. To learn more about segments see What are organisational segments.
Enable multi-factor authentication (MFA) if needed. To do so, click the toggle to show Yes. To learn more, see the Atlas MFA guide.
Enter information into any custom eLearning fields, if applicable.
Click Save details to add the user.

Frequently asked questions:

1. I get "Email/username is already in use" error, but I don’t see a user with these credentials in our system. What should I do?

Please refer to this guide: "Email/username is already in use" error - what do I do?

2. What happens if a "no email" user forgets their password?

A user needs to contact their organisation's Admin and request their password being reset. To learn how to reset a password, please refer to this guide: How to reset a password of a user.

3. Can I change user details?

Yes, all fields can be edited at any time. Here are some guides that should help you navigate the editing process:

4. Can I add several users at once?

Yes, please refer to this guide: How to add users in bulk.

5. Can users register on their own, instead of me creating accounts for them?

Yes, for more details please refer to this guide: Self-registration for users.