What are User Profiles/ Access types

Created by Daria Nasedkina, Modified on Fri, 15 Nov at 2:42 PM by Daria Nasedkina

User profiles define the type of access a user has to the LMS.

TABLE OF CONTENTS

User profiles/ Access types

FAQ

1. If admin level users need to go through training themselves, do I need to assign them a "Learner" profile as well?

2. How do I assign Training Service Owner profile to several people in the organisation?

3. Can I change an administrator's access type?

4. How can a Training Service Owner profile be transferred to another user?

User profiles/ Access types

Learner: can take any assigned iHasco eLearning training or iHasco assessments and view their own training history & certificates.
Administrator level profiles:
- Training Reporter: all Learner rights + ability to view and report on enrolments for all users (or those in a particular segment if restricted.)
- Training Coordinator: all Learner rights + ability to manage the accounts and enrolments for all users (or those in a particular segment if restricted.)
- Training Administrator: all Learner rights + ability to manage the user accounts and enrolments for all users (or those in a particular segment if restricted), manage iHasco eLearning settings, access Insights.
- Training Service Owner: all Learner rights + complete access to elements on the platform including viewing users and results, add/update users, send emails and modify settings. There can only be ONE owner.

NB: Although the system allows you to select multiple User Profiles for a user only one with the highest capabilities will actually take effect and the others will just be ignored.

NB: Only ONE user in an organisation can be a Training Service Owner and only they can reassign this profile to another user in the organisation.

FAQ

1. If admin level users need to go through training themselves, do I need to assign them a "Learner" profile as well?

No, all admin level profiles allow users to take any assigned iHasco eLearning training or iHasco assessments and view their own training history & certificates.

2. How do I assign Training Service Owner profile to several people in the organisation?

This can't be done, only one person can have complete access to the LMS.

3. Can I change an administrator's access type?

Yes, you can. Please refer to this guide: How to change administrator access type.

4. How can a Training Service Owner profile be transferred to another user?

Please refer to this guide for more details: How to transfer Training Service Owner right to another user.