How to transfer Training Service Owner rights to another user

The default administrator contact for Atlas is the Service Owner. This means the Service Owner’s name, email address and telephone number are shown as the training contact in Atlas and all system generated emails.

You can specify custom administrator contact details if your account owner is not also the training administrator. You can also choose to specify custom free text if you need more flexibility (such as linking to your own online support portal).

To change the administrator contact to custom contact details:

1. Click the Settings tab on the menu bar at the top of the page.
2. In the GENERAL card, click Administrator contact.
3. Find Use primary contact details... and click the arrow to show the list.
4. Select Use custom contact details... from the menu.
5. Enter the Name, Email address and Telephone number.
6. Click Save changes.
   
   

If both name and email address are specified the name is wrapped in a link to the specified email address.

To change the administrator contact to free text:

1. Click the Settings tab on the menu bar at the top of the page.
2. In the GENERAL card, click Administrator contact.
3. Find Use primary contact details... and click the arrow to show the list.
4. Select Use free text... from the menu.
5. Enter your custom text.
6. Click Save changes.
   
   

Your custom text can include simple Markdown formatting but must be no more than 120 characters in length.