Administrators are existing users with additional levels of access to help manage the LMS.
Only an administrator with Training Service Owner rights can assign/change/remove administrator rights of other users.
If you use Organisational segments you can create segment administrators. These administrators can have access only to data of users within their segments.
To learn more about segments, refer to this guide: Organisational segments: definition, how to create, edit, and delete
Note: A segment administrator can manage only one segment. However, one segment can have several segment administrators.
TABLE OF CONTENTS
1. Who can assign administrator rights to users?
2. A user that I want to set as an admin is not in the system, what should I do?
3. Can a user have different administrator rights for various segments?
4. Can I assign one administrator to several segments?
5. Can I assign Training Service Owner rights to multiple people?
6. Can I assign several administrators with the same access right to one segment?
7. How long does it take for changes to access rights to be applied?
8. Can I change an administrator's access type?
A step-by-step guide (video)
A step-by-step guide (text)
- Click Users on the side menu pane to show the Users page.
- Find the user and click the three dot button {...} in the Actions column to show the menu.
- Select View/Edit User Details.
- Scroll down to find Access rights.
- Select one or more access rights for this user. To learn more, see What are Administrator access types?
- If you use organisational segments, you can create a segment administrator by assigning a segment to the user. Click the arrow to show the list and select a segment.
- Click Save changes.
Note: Administrator access for the user is applied immediately. The system doesn't notify the user about their newly granted rights, so it's important to communicate this change to them directly if needed.
FAQ
1. Who can assign administrator rights to users?
A Training Service Owner only can assign/change/remove administrator rights.
2. A user that I want to set as an admin is not in the system, what should I do?
You need to add this person as a user first and then assign them admin rights, for more details see How to add an individual user.
3. Can a user have different administrator rights for various segments?
No, one user can have administrator rights for one segment only.
4. Can I assign one administrator to several segments?
No, one administrator can manage one segment only.
5. Can I assign Training Service Owner rights to multiple people?
No, Training Service Owner rights can belong only to ONE person. If you want to reassign the Training Service Owner rights to another user completely, refer to this guide: How to transfer Training Service Owner rights to another user.
6. Can I assign several administrators with the same access right to one segment?
Yes, there is no limit to how many administrators can be assigned to one segment.
7. How long does it take for access rights changes to be applied?
Changes to administrator access rights are applied immediately. However, the user must log out and log back in after their profile has been updated to see the changes.
8. Can an administrator's access type be changed?
Yes, it can. Please refer to this guide: How to change administrator access type.
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