How to change primary administrator contact

The primary administrator contact is the person designated to be contacted for any matters related to the system.

TABLE OF CONTENTS

How to change the administrator contact to custom contact details

How to change the administrator contact to free text

FAQ

1. Where are these contact details displayed?

2. Whose details are set as the administrator contact by default?

3. Can I change the primary contact details?

How to change the administrator contact to custom contact details

1. Click the Settings tab on the menu bar at the top of the page.
2. In the GENERAL card, click Administrator contact.
3. Find Use primary contact details... and click the arrow to show the list.
4. Select Use custom contact details... from the menu.
5. Enter the Name, Email address and Telephone number. 
    

   Note: email address is mandatory here.

6. Click Save changes.

If both name and email address are specified the name is wrapped in a link to the specified email address.

How to change the administrator contact to free text

1. Click the Settings tab on the menu bar at the top of the page.
2. In the GENERAL card, click Administrator contact.
3. Find Use primary contact details... and click the arrow to show the list.
4. Select Use free text... from the menu.
5. Enter your custom text.
6. Click Save changes.
   
   

Your custom text can include simple Markdown formatting but must be no more than 120 characters in length. You can use this editor to help you format your text.

FAQ

1. Where are these contact details displayed?

These details are typically used as the sign-off text for emails sent from the LMS.

2. Whose details are set as the administrator contact by default?

By default, the Training Service Owner contact details are displayed as the primary contact. 

3. Can I change the primary contact details?

Yes. If your primary account contact is not the Training Service Owner, you can specify custom training administrator contact details. You can also choose to specify custom free text if you need more flexibility (such as linking to your own online support portal).