TABLE OF CONTENTS
Key Changes to the Credit Model
1. Why was the credit system changed?
2. What benefits do these changes offer?
3. How many credits will a course require?
4. Will I be charged more for the higher credit requirements?
5. Will my LMS credit bar chart change?
6. Can I see how many credits a course requires in the LMS?
8. Can I get a new rate card for the updated model?
9. Will accounts automatically include new courses?
10. Will SCORM users be affected?
In 2025, we are introducing updates to our credit model to align with our growing range of training courses. These changes will simplify pricing and ensure flexibility for our customers as we integrate new training content from Careskills Academy and Flexebee. Below is a detailed breakdown of the new credit model and how it will impact your account.
Key Changes to the Credit Model
Credit Balance Adjustment:
Your current credit balance will be multiplied by 10. This is a visual change only and does not affect the value of your credits.
Example: 100 credits will become 1,000 credits.Course Credit Cost:
Each iHasco course will require 10 credits instead of 1.
For questions or additional information, contact your Account Manager.
Comparison of Credit Models
Old Model:
A single course completion required 1 credit.
Example: If you had 100 credits, you could assign 100 courses to users.New Model:
A single course completion now requires 10 credits.
Example: If you had 100 credits before, your balance will now show 1,000 credits, and you can still assign 100 courses to users.
This adjustment ensures the same functionality as before, with updated credit calculations to reflect the new system.
Frequently Asked Questions
1. Why was the credit system changed?
The updated credit model reflects the value of different training courses more fairly and supports the integration of new course libraries from Careskills Academy and Flexebee. These updates provide customers with more variety and flexibility.
2. What benefits do these changes offer?
- Greater flexibility in choosing courses suited to your needs.
- Fairer pricing—shorter courses may require fewer credits in the future.
- Access to an expanded library of training courses.
3. How many credits will a course require?
Initially, all iHasco courses will require 10 credits. To balance this, your credit balance will be multiplied by 10, leaving your overall position unchanged.
4. Will I be charged more for the higher credit requirements?
No, the value of your credits remains the same. The balance adjustment ensures the updated model doesn’t impact your existing credits.
5. Will my LMS credit bar chart change?
Yes, the credit bar chart will automatically update to reflect the new credit balance.
6. Can I see how many credits a course requires in the LMS?
Yes, each course's credit cost will be displayed in the LMS. On day one, all iHasco courses will cost 10 credits.
7. Have the courses changed?
No, core iHasco courses remain the same. However, additional courses from Careskills Academy and Flexebee will be introduced, expanding your training options.
8. Can I get a new rate card for the updated model?
Yes, we can provide pricing examples tailored to your needs. For instance, if you previously purchased 200 credits, we can share new prices for bundles of 1,500, 2,000, or 3,000 credits.
9. Will accounts automatically include new courses?
No, your current access will remain unchanged. For example, if you’ve purchased 10 iHasco courses, these will still be available to you. Access to Careskills Academy courses requires a separate purchase.
10. Will SCORM users be affected?
No, SCORM users will not experience any changes to their access.
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